A Brief History of Telephones

How to Select a Dependable IP Telephony System

There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. However, not every “best” IP telephone system is appropriate for your business, so you have to consider your specific communication requirements, required features, and even budget before making your final selection.

Here are some issues it makes sense to consider when choosing your PBX telephone system for business communications:

Number of Users
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Your final decision on the right office phone system will be determined by the number of employees accessing it. There’s a minimum and maximum number of users facilitated by each type of PBX phone system. You may encounter one system that provides a number of plans within the supported range of users, for instance one to five employees or up to 100 employees. You’ll also find other large systems that allow for thousands of personnel.
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Important Features

On top of the essential features that every IP telephone equipment has by default, there are numerous other capabilities crucial to enterprise applications that differ from brand to brand. It is these added capabilities that make sense to look at when looking for a good office telephone system.

A good example is the custom auto receptionist functions which comes to the rescue when you want to accommodate a high volume of inward bound calls without straining your support staff or failing to attend to your callers. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Other useful functions include video and voice conferencing, on hold music, call routing, and voicemail to email conversions.

Ease of Implementation

In case you’re not willing to spend on long-term IT personnel as well training employees for the configuration, management, and maintenance of a complicated PBX system for your office phone, a hosted system that’s easy for your staff to learn makes more sense. Ease-of-use for any IP PBX phone can be examined from various perspectives, such as the simplicity with which it may be set up via the web to facilitate company communication requirements. How easy is it to personalize the system around your specific communication patterns, both internally as well as externally?

Costs

There are buying, utilization, and maintenance costs for any IP telephone system, so take your budget into account. If you’re installing the system in-house, implying that you own and shall maintain it, costs are expected to be higher. In contrast, equipment that your IP PBX provider owns does not need you to buy or maintain it.

Certainly, IP telephony Abu Dhabi enterprises depend on today will bring efficiencies in your business communications.